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Tuesday, October 5, 2021

Facebook, WhatsApp, Instagram and Messenger have crashed and are offline

Facebook, WhatsApp, Instagram and Messenger have crashed and are offline. issue is affecting desktop, mobile phone and app users

Social Media

According to DownDetector, the issues started at around 16.44 BST (11.44 ET), and are affecting users globally. Soon after the first report came through, the hashtag #facebookdown was trending on Twitter, with users worldwide reporting issues connecting.

Tens of thousands of WhatsApp users reported issues using the global instant messaging service while Mark Zuckerberg's social giant Facebook has also been struggling, with tens of thousands of users also reporting issues there. Messenger and Instagram, which are also owned by Facebook, are also down.

Users attempting to access Facebook are being shown a message saying the site 'can’t be reached', while sister site Instagram is currently displaying a '5xx Server Error.' The mobile apps for the platforms are also down and failing to load new content. WhatsApp Web, the desktop version of the messaging app, is currently showing a 'Computer not connected' message.

Facebook's communications executive Andy Stone has tweeted this afternoon to say the social media giant is aware of the current issues and is "working to get things back to normal."

"We’re aware that some people are having trouble accessing our apps and products," he wrote on Twitter. "We’re working to get things back to normal as quickly as possible, and we apologize for any inconvenience."

The official Twitter account for the Facebook App has put out the same message as Mr Stone. Representatives for Instagram and WhatsApp are yet to issue any further update on their outages.

A 5xx code means the problem was cause by an issue with the server. Typically the error occurs when the server is unable to fulfil the users request and will continue until server administration investigate the issue

Social media companies Facebook, Instagram and Whatsapp have reportedly crashed with users reporting issues across the platforms.

According to Down Detector, reports of issues started at around 4pm on Monday afternoon.

The reason for the issues surrounding the three companies owned by Facebook founder Mark Zuckerberg remains unknow.

What is a 5xx server error?

Instagram users have reported seeing a message displaying a 5xx server error message.

A 5xx code means the problem was cause by an issue with the server.

FACEBOOK AND WHATSAPP DOWN - LIVE UPDATES: INSTAGRAM ALSO STOPS WORKING IN MAJOR OUTAGE

The three apps – which are all owned by Facebook, and run on shared infrastructure – stopped working shortly before 5pm. Other related products, such as Facebook Messanger and Workplace, have also stopped working.

At time of writing, it is unclear what has caused the issue although the company has suffered outages before

In June & April this year, the SOCIAL MEDIA GIANT'S PLATFORM UNEXPECTEDLY WENT DOWN

due to a “network configuration issue”.

Facebook ‘withdrawn’ from the phone book of the internet

Facebook appears to have had its DNS records taken from the global routing tables. That’s according to Brian Krebs, a cyber security expert who runs a popular blog.

In slightly less nerdy speak, that means that effectively Facebook.com, Instagram.com and presumably the rest have had their records wiped from the internet’s address book. When you type one of those URLs into your internet browser, it should be able to speak to Facebook and ask it where it needs to go – but the system that does so has been withdrawn.

It’s like turning up at the Facebook office for a meeting but the receptionist isn’t there. You (or your computer) are just stuck at the desk, since you (or it) don’t know the number of the office door you’re trying to get to. (Or something like that analogy.)

It’s not clear why that happened. Facebook is so big that it runs its own DNS – unlike other, smaller companies – so only someone at Facebook would have the power to stop it running, too.

Here’s Krebs saying much the same thing, in a more legitimate way

FACEBOOK AND WHATSAPP DOWN - LIVE UPDATES: INSTAGRAM ALSO STOPS WORKING IN MAJOR OUTAGE

At time of writing, it is unclear what has caused the issue although the company has suffered outages before

In June & April this year, the SOCIAL MEDIA GIANT'S PLATFORM UNEXPECTEDLY WENT DOWN

due to a “network configuration issue”.

Facebook ‘withdrawn’ from the phone book of the internet

Facebook appears to have had its DNS records taken from the global routing tables. That’s according to Brian Krebs, a cyber security expert who runs a popular blog.

It’s not clear why that happened. Facebook is so big that it runs its own DNS – unlike other, smaller companies – so only someone at Facebook would have the power to stop it running, too.

Here’s Krebs saying much the same thing, in a more legitimate way

सभी सोशल मीडिया और सोशल नेटवर्क ऐप

सामान्य सभी सोशल मीडिया और सोशल नेटवर्क ऐप ऐप समस्याएं और समस्या निवारण चरण जब मैं सभी सोशल मीडिया और सोशल नेटवर्क ऐप खोलता हूं तो मुझे ब्लैक स्क्रीन / व्हाइट स्क्रीन (रिक्त स्क्रीन) मिल रही है? यह एंड्रॉइड ऑपरेटिंग सिस्टम में सबसे आम समस्याओं में से एक है। आमतौर पर जब आप कोई ऐप खोलते हैं, तो आपको कुछ सेकंड के लिए एक काली स्क्रीन दिखाई देगी और फिर ऐप एक त्रुटि संदेश के साथ या बिना क्रैश हो जाएगा। इस समस्या को ठीक करने के कुछ तरीके हैं। ज्यादातर बार, यह एक अस्थायी लोडिंग समस्या हो सकती है। आपको बस अपने फोन में हाल के एप्लिकेशन मेनू (आमतौर पर पहला बायां बटन) को दबाने की जरूरत है। फिर आप उस ऐप को बंद कर दें जिसमें यह समस्या है। अब फिर से ऐप को ओपन करें। यह सामान्य रूप से काम कर सकता है। अपने Android मोबाइल में हार्ड रिबूट का प्रयास करें। एक ही समय में "होम" और "पावर" बटन को 10 सेकंड तक दबाकर रखें। फिर, बटन छोड़ें और स्क्रीन चालू होने तक "पावर" बटन दबाए रखें। अब आप ऐप खोलने का प्रयास कर सकते हैं, यह ठीक काम कर सकता है। यदि उपरोक्त में से कोई भी काम नहीं कर रहा है, तो आप तब तक इंतजार कर सकते हैं जब तक कि आपके फोन की बैटरी खत्म न हो जाए और यह अपने आप बंद हो जाए। उसके बाद इसे चार्ज करने के लिए रख दें, और पावर बटन दबाएं। इसके बाद काम हो सकता है। अंत में, यदि आप इसे किसी भी चीज़ से ठीक नहीं कर सकते हैं, तो आपको ऐप को अनइंस्टॉल करने और इसे फिर से इंस्टॉल करने की आवश्यकता हो सकती है। आपके द्वारा ऐप को फिर से इंस्टॉल करने और लॉग इन करने के बाद एंड्रॉइड आमतौर पर सभी सेटिंग्स को पुनर्स्थापित करता है। आप देख सकते हैं कि क्या यह इसे ठीक करता है। कुछ दुर्लभ मामलों में भी, पुन: स्थापित करने का चरण भी काम नहीं करता है। यदि आपका ऐसा मामला है, तो ऐप के पुराने संस्करणों को स्थापित करने का प्रयास करें। आपको कामयाबी मिले!